tcTourism Cozumel

Privacy Policy

Last updated: July 20, 2026

Tourism Cozumel is operated by The Travel Spark Company LLC. This Privacy Policy explains what information we collect when you use tourismcozumel.com, why we use it, when it may be shared, and the choices available to you.

Privacy at a glance

  • We collect information you choose to send through contact and newsletter forms.
  • We use analytics, security, email, and affiliate technologies to operate and improve the site.
  • Bookings made through Viator, Expedia, or another provider are handled under that provider’s own privacy terms.
  • We do not sell contact-form or newsletter lists for money.

1. Scope and operator

This policy applies to the Tourism Cozumel website, its forms, newsletters, and related communications. References to “Tourism Cozumel,” “we,” “us,” or “our” mean The Travel Spark Company LLC. It does not govern third-party booking platforms, hotels, tour operators, social networks, or other websites that maintain their own privacy policies.

2. Information we collect

Information you provide

  • Contact requests: your name, email address, subject, message, and the page from which the form was submitted.
  • Newsletter signups: your email address, signup source, subscription status, and related delivery information.
  • Correspondence: information contained in emails or other messages you send us.

Information collected automatically

When you browse the site, our systems and service providers may receive your IP address, browser and device type, operating system, language, referring page, pages viewed, approximate location, dates and times of visits, cookie or similar identifiers, and information used to detect abuse or measure site performance.

3. How we use information

  • To provide, maintain, secure, and troubleshoot the website.
  • To respond to questions, corrections, and travel-related messages.
  • To send newsletters or other requested communications and manage unsubscribes.
  • To understand readership, improve guides, and measure site performance.
  • To detect spam, fraud, automated submissions, and security threats.
  • To administer affiliate relationships and understand whether links or recommendations are useful.
  • To comply with applicable obligations and protect our rights, users, and services.

4. Cookies and service providers

Google Analytics

We use Google Analytics to understand how visitors use the site. Its default implementation may collect session statistics, approximate location, and browser or device information, and may use a first-party cookie such as _ga to distinguish visitors and sessions. We do not intentionally send names, email addresses, or contact-form contents to Google Analytics. You can restrict cookies through your browser or use Google’s Analytics opt-out tools.

Google reCAPTCHA

We use invisible Google reCAPTCHA to protect forms from spam and abuse. reCAPTCHA evaluates technical and interaction signals and may set a necessary cookie. Its use is subject to Google’s Privacy Policy and Terms of Service.

Brevo

We use Brevo to process newsletter subscriptions and transactional messages, including Contact form delivery. Brevo may process email addresses, message details, subscription status, and delivery events on our behalf.

Affiliate and booking providers

Some links and booking tools connect to third parties such as Viator and Expedia. These providers may use cookies, tracking parameters, or similar technologies to attribute referrals and complete bookings. Once you visit or book through a third party, that provider controls the information you submit under its own terms and privacy policy.

5. How information may be shared

We may share information only as reasonably necessary with:

  • Hosting, security, analytics, email, and technical service providers working for us.
  • Affiliate and booking partners when you follow their links or use their services.
  • Professional advisers, insurers, or business counterparties when needed for legitimate business purposes.
  • Authorities or other parties when required by applicable process, to protect safety, or to defend legal rights.
  • A successor or acquiring organization in connection with a reorganization, financing, sale, or transfer of all or part of the business.

We do not sell contact-form or newsletter lists for money. Some privacy rules may define certain analytics or affiliate disclosures as a “sale,” “sharing,” or targeted advertising even when no list is sold. Where applicable, you may exercise the choices described below.

6. Retention and security

We retain information only for as long as reasonably needed for the purposes described here, including responding to messages, maintaining subscription records, measuring performance, resolving disputes, and meeting applicable obligations. Retention periods vary by data type and provider. We use reasonable administrative and technical safeguards, but no internet transmission or storage system can be guaranteed completely secure.

7. Processing in different locations

We and our service providers may process information from locations different from where you live. Where required, appropriate safeguards are used for those transfers. By using third-party booking services, you should also review the locations and transfer practices described in their policies.

8. Your choices and privacy rights

  • Newsletters: use the unsubscribe link in a marketing email or contact us.
  • Cookies: adjust your browser settings to block or delete cookies. Some features may work differently afterward.
  • Analytics: use Google’s browser opt-out tools or available browser controls.
  • Affiliate sites: manage choices directly with the booking or affiliate provider.
  • Access and control: depending on applicable law, you may request access, correction, deletion, restriction, objection, portability, or withdrawal of consent.

To make a privacy request, email [email protected]. We may need to verify your identity before acting. Some information may be retained where permitted or required.

9. Children’s privacy

The site is intended for general travel planning and is not directed to children. We do not knowingly collect personal information from children in a manner prohibited by applicable law. If you believe a child has provided information improperly, contact us so we can review and delete it where appropriate.

The site links to independent third parties. We are not responsible for their privacy, security, content, or business practices. Review the policy presented by a third party before providing information or completing a booking.

11. Changes and contact

We may update this policy as the site, services, or applicable requirements change. The “Last updated” date identifies the current version. Material changes may also be highlighted on the site when appropriate.

Questions or requests can be sent to The Travel Spark Company LLC at [email protected].